19,760
PHONE CHARGES
The recovered energy enabled roughly 20 thousand phones to be fully charged.
SOCIAL RESPONSIBILITY
E-Waste RecyclingCampaign
ttec x Mol-e – A sustainability initiative launched on International E-Waste Day.
ANNUAL RECOVERY IMPACT // 2024 BENCHMARK
The Power of Recycling
The contributions we’ve made to our planet with the e-waste we collected in just one year.
13,000+
BULB HOURS
The energy saved meets thousands of hours of lighting needs.
6,400
TREES SAVED
By reducing our carbon footprint, we helped thousands of trees remain in nature.
SUSTAINABILITY INITIATIVE // RAW MATERIAL RECOVERY
Closing the Loop in Electronics
How our strategic collection partnership with Mol-e turns end-of-life devices into high-purity recycled raw materials and measurable ecological savings.
RECOVERY INITIATIVESPEC 01 // OVERVIEW
Campaign Summary
ttec has successfully completed the e-waste recycling campaign it launched on International E-Waste Day (October 14). Partnering with the Mol-e platform, it collected consumers’ unused electronic waste from their homes and delivered it to licensed recycling facilities.
Guaranteed secure data destruction
Zero-waste certified processes
LAB EXTRACTIONSPEC 02 // YIELD MATRIX
Raw Material Recovery
Gold85%
Copper70%
Silver70%
Plastic70%
The vast majority of the precious metals on the boards return to industry.
ESG GAINSSPEC 03 // SUSTAINABILITY
Environmental Gains
Energy Savings
Saving tons of water used in the production stage.
Emission Reduction
Preventing carbon emissions from mining activities.
Carbon Footprint
Preventing carbon emissions from mining activities.
Hazardous Material Disposal
Preventing carbon emissions from mining activities.
CIRCULAR RECOVERY LIFECYCLE // VERIFIED FLOW
How the Circular Flow Operates
A transparent 3-step pipeline guaranteeing zero-waste disposal, NIST-compliant data destruction, and certified raw material reintroduction.
01
Bring Your Device
We accept old phones, headphones, chargers or portable power banks of every brand and model.
02
Sorting and Processing
Collected devices are sorted by type into plastic, metal and circuit boards at our licensed facilities.
03
Certified Recycling
Materials converted into raw materials are dispatched to be used in the production of new technology products.
VERIFIED PROTOCOLSSPEC 04 // STANDARDS
Campaign Details
SCOPE
ttec Authorized Service and Experience Centers across Türkiye.
PERIOD
It continues as an open-ended social responsibility project.
DATA SECURITY
All devices containing memory undergo data destruction to NIST standards.