Hellottec
CUSTOMER SATISFACTION

Happy Customers,Enjoyable Processes

With the care we take in our customer satisfaction processes, we monitor not only corporate processes but also every touchpoint with the customer.

PARTNER COMMITMENT // ZERO FRICTION

"Every partnership is built on transparent communication, measurable performance, and uncompromising quality at every interaction."

CUSTOMER SUCCESS & RELATIONS BOARD

The ttec Experience in Data

METRIC 01 // LOYALTY INDEX
50

NPS Score

With our Net Promoter Score, we are above the industry average.

METRIC 02 // CSAT AUDIT
88%

Overall Satisfaction

The high satisfaction rate our users feel about the ttec experience.

METRIC 03 // SLA RESOLUTION
88%

Communication Performance

The success metric of our fast and solution-oriented support processes.

GLOBAL PARTNERS

References

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REF // 01
ACI Hellas
ACI Hellas
REF // 02
G. Deligiannis AE
G. Deligiannis AE
REF // 03
Alfa Beta
Alfa Beta
REF // 04
Cherry Lane
Cherry Lane
REF // 05
Currys
Currys
REF // 06
Eteka Fuels
Eteka Fuels
REF // 07
HMV
HMV
REF // 08
QD Stores
QD Stores
REF // 09
TK Maxx
TK Maxx
REF // 10
Vodafone
Vodafone
REF // 11
WHSmith
WHSmith
PARTNERSHIP OPPORTUNITY

Make a Difference with ttec

Learn about our corporate solutions and special partnership models.

REVIEW 01

The after-sales support team is always very attentive. The product quality is beyond question anyway.

ME
Melis ErtenProcurement Director
REVIEW 02

Thanks for the fast shipping and sturdy packaging. The smartwatch exceeded my expectations.

KC
Kerem CanRetail Operations Lead
REVIEW 03

The product range is very wide and the designs look really stylish and modern.

Elif ÖzkanProduct Experience Manager
FORWARD ECOSYSTEM

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Start discovering our innovative technologies and professional ecosystem today.