CE
European Conformity
Safety and environmental protection standards.
SPEC // EN 62368-1
OUR QUALITY POLICY
Quality starts before theproduct reaches the shelf
ttec’s commitment to quality begins long before a product reaches the shelf.
// METRICSVERIFIED PROTOCOLS // 2025 AUDIT
Reliability Backed by Data
Every product in every segment coming off our production line is tested according to ttec’s global quality control protocols. Our numbers are a reflection of our uncompromising passion for excellence. In 2025, in numbers:
1,115PRODUCTS TESTEDUnique SKU Benchmarks
5,575TOTAL TESTSStress & Safety Procedures
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// INFRASTRUCTUREIN-HOUSE R&D INFRASTRUCTURE
R&D & Test Laboratories
ttec operates in-house laboratories with dedicated test environments and equipment infrastructure for new technologies. Suppliers and manufacturers are guided on technology and test standards, ensuring the development of market-leading products.
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// ACCREDITATIONGLOBAL ACCREDITATIONS & STANDARDS
Certificates & Compliance
Our international standards that allow us to operate confidently in global markets.
RoHS
Hazardous Substance Restriction
Lead-free and eco-friendly production.
SPEC // 2011/65/EU
EAC
Eurasian Conformity
Technical regulations and safety compliance across Eurasian markets.
SPEC // TR CU
CB
CB Test Report
International electrical equipment safety verification based on IEC standards.
SPEC // IEC SYSTEM
IECEE
IECEE Conformity
Worldwide mutual recognition of safety test certificates.
SPEC // IECEE CB
UN38.3
Battery Safety
Safe transport and lithium tests.
SPEC // UN MANUAL 38.3
MSDS
Material Safety
Production material safety reports.
SPEC // OSHA GHS